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In using this website and services, you are deemed to have read and agreed to the following refund and cancellation policy: The following terminology applies to this Agreement: “Client”, “You” and “Your” refers to you, the person accessing, and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We” and “Us”, refers to Reddicharla Tech Private Limited and its subsidiaries hereinafter referred as “RTPL”, and “Party”, “Parties” refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same. By becoming a registered Client of RTPL, you agree to be contacted by us via any/all communication modes including but not limited to email, and telephonic calls. RTPL reserves the right to refuse access to use the Services offered to new Clients or to terminate access granted to existing Clients at any time without according any reasons for doing so. Payment We accept Visa and Master Credit Card, Debit Cards, NEFT, RTGS, IMPS, UPI and Net banking as mode of payments which are processed through our payment gateway partner(s). No information pertaining to payment is shared/stored with us, as you fill all the payment related information on your bank’s site. Billing starts from the next working day of Knowledge Transfer. Refund If there is a refund and if it is found that money was indeed charged to your card or bank account, then the same will be refunded by the banker. Please allow 5-7 working days for the refund to be credited to your bank account. In case, money has been charged to your card or bank account and not received by RTPL, please contact your bank immediately. Also, within 15 days from the date of initiation of the transaction you may inform us regarding the same by sending an email to payment@reddicharla.com. Please include in the email the following details: payment transaction number, mode of payment, banker name, account/card number, payment value, transaction date and order details. We shall investigate such incidents within 30 working days from the date of receipt of your email and if it is found that money was indeed charged to your card or bank account then the same will be refunded by the banker. We have the sole discretion to determine whether to assist on the case or not to get the refund in full or partial. Discount Redemption Discount redemption is purely subjected to standard and specified terms and conditions mentioned by the offer. Cancellation After first month of service, upon extension a one (1) month prior written or email notice need to be served for cancelation of agreement. The dues that are there till agreed duration need to pay as per the payment terms, even in case of sudden discontinuity. Modifications RTPL reserves the right to change these conditions from time to time as it sees fit and your continued use of services will signify your acceptance of any adjustment to these terms. Clients is required to check terms and conditions. No notification communication will be done subject to change in terms and conditions. Exclusions and Limitations The information on this website is provided on an “as is” basis. To the fullest extent permitted by law, this Company: excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and excludes all liability for damages arising out of or in connection with your use of this website or our service. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages. Limitation of Liability Limitation applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if RTPL has been advised of the possibility of such damage. Because some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, RTPL liability in such jurisdictions shall be limited to the extent of the amount actually paid for by any Client while availing any of the services with RTPL. Notices Any notice or communication required or permitted to be given by either party under this Agreement either send by electronic mail (Email), or shall be in writing and shall be hand delivered, or send by registered overnight delivery service to the Party receiving such communication at the address specified below. We are headquartered at: Reddicharla Tech Private Limited, #235, 2nd Floor, 13th Cross Road, 2nd Stage, Indiranagar, Bengaluru – 560 038, KA, INDIA. Email: care@reddicharla.com Phone: +91 80 6886 4422